Reviews
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
I bought this expensive product 8 months ago. I have used it 4 times without at issues, worked well. Now I have tried to use it twice in the past month and it turns off by itself (while plugged in). I can’t get it to stay on longer that 3 seconds. I contacted the Dr. Pen company and they said since I bought this from Amazon and not them directly, they will not do anything for me. I do not know how to contact the seller on Amazon to let them know this product quit working in less than one year.
* UPDATE: I contacted customer service and was promptly mailed another Dr. Pen and it is working perfectly! Thank you for your excellent service.
* UPDATE: I contacted customer service and was promptly mailed another Dr. Pen and it is working perfectly! Thank you for your excellent service.
04/11/2022
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
I'd sent an email to New Life USA asking for help after a year of using the pen. Sarah reached out to me in record time and took care of the situation. I'm quite impressed with their support. This made me realize how important it is to purchase from a vendor that'll keep their promise and take quick action to resolve issues.
04/11/2022
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
A tech in my doctor's office recommended this, so there was no doubt that this was the brand and model I would buy. It works well and I'm happy with it.
03/11/2022
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
Ive yet to use it but its beautifully packaged. The weight of it is quality. Excited to try
18/10/2022
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
The Dr. Pen is amazing! It provides beautiful results and works very well. I am a satisfied customer and would recommend to anyone!!
14/10/2022
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
This microneedler works well. Very solid/heavy feel to it with an intuitive adjustment mechanism and it's very easy to change the needle cartridges. I don't know what else to say... I don't write reviews.
I took the time because the customer service was excellent. I had an issue with the original one I purchased and was sent a replacement as soon as I let them know about the problem I was having.
I took the time because the customer service was excellent. I had an issue with the original one I purchased and was sent a replacement as soon as I let them know about the problem I was having.
21/09/2022
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
01/09/2022
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
09/08/2022
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
29/07/2022
Dr. Pen Ultima M8 Professional Microneedling Dermapen, USB Rechargeable, 5pcs 36pin Cartridges Replacement Pack
I have never done self micro-needling and had previously started out practicing with a derma roller. I did a lot of research, this pen seemed to be a solid investment and easy to use. First treatment went great, my skin looks amazing! I did use numbing cream before hand and started on lowest setting to help my skin acclimate. Also used a serum for slip. Will definitely be doing monthly!
11/07/2022