I learned about the product from various reviews and YouTube tutorials before I ordered. Once I had it, it was simple to turn on and use. I was a little scared to try, not being an expert, but used on the most minimal depth setting to be safe. I skipped the numbing cream and it was ok while using, though my skin was uncomfortable for a couple hours after. (Might end up springing for the numbing cream!) this device is so good for helping to get products into your skin better and I think with gradual use will continue to improve the quality and texture of my skin. I have tried micro needling at a dermatologist but can’t keep up with $3-400 treatments.
I was looking at multiple sellers and am so glad I went with this one! The BEST customer service and immediately responded when I needed assistance, and was able to quickly me cheerfully resolve. Would strongly recommend to friends and family. I only write reviews when I feel strongly about the product and/or customer service, and feel great about this!