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You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us

Mini Straightener for Short Hair, 7mm/0.3inch Ultra-Thin Ceramic Plate, 150℃- 232℃ Fast Heating, Plug Charge

SKU: TS00037

Q
Mine just arrived but I can’t get the tongs to open up. Is there a release button?
A
We are sorry to bring you such an experience. You can contact our after-sales customer service to help you solve the problem. This is our after-sales email: service@freyara.com 
Q
I have bought 3 pencil flat irons on Amazon and all of them burned my hair! I’m scared to buy another one
A
Hello, the quality of our products is verified, and the problems you are worried about will not occur. 
Q
does this fit Australian sockets
A
this hair straightener has US/UK/EU plug option.  
Q
Has it a 3 pin plug ,live in Ireland,I’ll buy if it has,thanks
A
this hair straightener has US/UK/EU plug option.